Privacy & Cookies Policies

Terms and Conditions

TranscendCG.com provides its services to you subject to the following conditions. When you visit or purchase services or events at the TranscendCG.com website, you accept these conditions. Please read them carefully, including the Privacy Statement below.

Electronic Communications

When you send e-mails to us, you are communicating with us electronically, and you consent to receive communications from us electronically. We will not rent, sell or share your email address for any use other than the purpose of notifying you of an upcoming Transcend Consultancy Group event. If you use any outbound email link or form facility provided by this site, you do so with the understanding that there is No Guarantee of Service, as this service is provided only as a convenience for site visitors. You agree not to use this service in a way that: is harmful to us, to any member of TranscendCG.com, or to any email recipient; impairs our ability to do business in any way; modifies or reroutes the service; automatically accesses or uses the service or the information within it; or interferes with anyone’s use or enjoyment of the service.

Copyrights

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and/or software, is the property of TranscendCG.com or its suppliers and is protected by U.S. and international copyright laws.

Applicable Law

By visiting the TranscendCG.com website, you agree that the laws of the state of California will govern these Terms of Use and any dispute of any sort that might arise between you and the TranscendCG.com website.

Ordering Online

Transcend Consultancy Group does not sell or rent your name to anyone. That means that only authorized employees of Transcend Consultancy Group have access to any information you submit. We may use your name and address to send you information on Transcend Consultancy Group events or services that may suit your interests.

If at any time you wish to be removed from our mailing list, please use the “unsubscribe” link included in every email we send you.

Participant Notice

Privacy Statement / Privacy Policy

Transcend Consultancy Group (“Company,” “we,” or “us”) respects and cares about your privacy and is committed to protecting it through this Privacy Statement. This Privacy Statement governs your access to and use of TranscendCG.com (the “Website”), including any content, functionality and services offered on or through the Website, whether as a guest or as a registered user.

We collect and use personal data only as it may be needed for us to deliver to you our high-quality products, services, websites and mobile applications (collectively, our “Services”). This Privacy Statement is intended to describe to you what personal information Transcend Consultancy Group collects, and how and why Transcend Consultancy Group uses that personal information. It also describes options we provide for you to access, update or otherwise control your personal data that we process.

When you access the Website, the Company will learn certain information about you during your visit, both automatically and through voluntary actions you may take. This policy applies to information we collect on the Website and in email, text, or other electronic messages between you and the Website.

Please read this Privacy Statement carefully before you start to use the Website. By using the Website, or by clicking to accept or agree to the Terms of Use when this option is made available to you, you accept and agree to abide and be bound by the Privacy Statement. If you do not want to agree to the Privacy Statement, you must not access or use the Website.

Children Under the Age Of 13

Our Website is not intended for children under 13 years of age. No one under age 13 may provide any information to or on the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use, or provide any information on, this Website or on or through any of its features on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use.

If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at solutions@TranscendCG.com.

Personal Information We Collect When You Provide It

Transcend Consultancy Group may collect and use the following kinds of personal information:

information you provide for the purpose of registering with the Website.
information about transactions carried out over this Website.
information you provide for the purpose of subscribing to the Website services.
information you provide when participating in surveys or activities we promote that might require information from you.
any other information you send to Transcend Consultancy Group.

Examples of personal information may include:

name
address
telephone number
date of birth
email address
other data collected that could directly or indirectly identify you.

Using Personal Information

Transcend Consultancy Group may use your personal information to:

administer this Website.
enable your access to, and use of, the Website services.
send you products that you purchase.
supply you with services that you purchase.
send you statements and invoices.
collect payments from you.
send you marketing communications.

Information We Collect Through Automatic Data Collection Technology

As you navigate through the Website, we may use automatic data collection technologies including Google Analytics to collect certain information about your equipment, browsing actions, and patterns. This will include information about your location, your traffic pattern through our website, and any communications between your computer and our Website. Among other things, we will collect data about the type of computer you use, your Internet connection, your IP address, your operating system, and your browser type.

The information we collect automatically is used for statistical data and will not include personal information. We use this data to improve our Website and our service offerings. To the extent that you voluntarily provide personal information to us, our systems will associate the automatically collected information with your personal information.

Use of Cookies and Pixels

Similarly, to other commercial websites, our website utilizes a standard technology called “cookies” and server logs to collect information about how our site is used. Information gathered through cookies and server logs may include the date and time of visits, the pages viewed, time spent at our site, and the websites visited just before and just after our own, as well as your IP address.

A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a website, that site’s computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser permits a website to access only the cookies it has already sent to you, not the cookies sent to you by other sites.

The Company reserves the right to use technological equivalents of cookies, including social media pixels. These pixels allow social media sites to track visitors to outside websites so as to tailor advertising messages users see while visiting that social media website. The Company reserves the right to use these pixels in compliance with the policies of the various social media sites.

Third Party Use of Cookies

Some content or applications, including advertisements, on the Website are served by third parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

Email Policies

We are committed to keeping your e-mail address confidential. We do not sell, rent, or lease our subscription lists to third parties, and will not disclose your email address to any third parties except as allowed in the section titled How We Utilize Information.

We will maintain the information you send via e-mail in accordance with applicable federal law. Any email you send to Transcend Consultancy Group is completely confidential. We will not add your name to our email list without your permission. For security reasons, if your inquiry is about one of your orders, we may ask you to submit some additional information to verify your identity only. In such case, we are asking you to confirm information you have already given us.

If you email Transcend Consultancy Group, your name and e-mail address will be placed in a database. As with all other personal information, only employees of Transcend Consultancy Group have access to this data.

If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received online, by mail, or by telephone. As with all other personal information, only employees of Transcend Consultancy Group have access to this data. We do not give this data to outside companies. We will never rent or sell email addresses.

This also applies when you register for our website, sign up through any of our forms using your email address, or make a purchase on this site. For further information see the email policies below.

In compliance with the CAN-SPAM Act, all e-mails sent from our organization will clearly state whom the e-mail is from and provide clear information on how to contact the sender. In addition, all e-mail messages will contain concise information on how to remove yourself from our mailing list so that you receive no further e-mail communication from us. Read the unsubscribe instructions located at the bottom of any e-mail you receive from us and click on the unsubscribe link. This also applies to users who no longer wish to receive our newsletter or promotional materials.

Transcend Consultancy Group will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information. Email is not recognized as a secure medium of communication. For this reason, we request that you not send private information to us by email. Doing so is at your own risk. Credit card information and other sensitive information is never, and should never be, transmitted via email.

How and Why We Collect Information

As a visitor to this Website, you can engage in most activities without providing any personal information. It is only when you seek to download resources and/or register for services that you are required to provide information.

The Company collects your information in order to record and support your participation in the activities you select. If you register to download a book or resources, sign up for our newsletter, and/or purchase a product from us, we collect your information. We use this information to track your preferences and to keep you informed about the products and services you have selected to receive and any related products and/or services.

If you are outside the European Union and opt to receive any free resources, participate in any free training programs, register for a webinar, register for a live event, register for a seminar, or purchase any products sold by the Company on this Website, we will not enroll you to receive our free email newsletter unless you affirmatively consent to receive it. If you do consent to receive the newsletter and then no longer wish to receive this newsletter, you can unsubscribe at any time. We include an “unsubscribe” link at the bottom of every email we send. If you ever have trouble unsubscribing, you can send an email to solutions@TranscendCG.com, requesting to unsubscribe from future emails.

If you are in the European Union and opt to receive any free resources, participate in any free training programs, register for a webinar, register for a live event, register for a seminar, or purchase any products sold by the Company on this Website, we will not enroll you to receive our free email newsletter unless you affirmatively consent to receive it. If you do consent to receive the newsletter and then no longer wish to receive this newsletter, you can unsubscribe at any time. We include an “unsubscribe” link at the bottom of every email we send. If you ever have trouble unsubscribing, you can send an email to solutions@TranscendCG.com, requesting to unsubscribe from future emails.

How We Utilize Information

We strongly believe in both minimizing the data we collect and limiting its use and purpose to only that: (1) for which we have been given permission, (2) which is necessary to deliver the Services you interact with or purchase, or (3) which we might be required or permitted to for legal compliance or other lawful purposes. These uses include:

Delivering, improving, updating and enhancing the Services we provide to you.

We collect various information relating to your purchase, use of, and/or interactions with our Services. We utilize this information to:

improve and optimize the operation and performance of our Services (including our Website and mobile applications).
diagnose problems with, and identify any security risks or errors in, or needed enhancements to, the Services.
detect and prevent fraud and abuse of our Services and systems.
collect aggregate statistics about use of the Services.

To the extent this information is linked, or linkable, to personal data, we treat it accordingly.

Sharing with Third Parties

We may share your personal data with affiliated companies within our corporate family, with third parties with which we have partnered to allow you to integrate their services into our own Services, and with third-party service providers as necessary for them to perform services on our behalf. These may include:

processing credit card payments.
sending advertisements.
conducting surveys.
communicating with you, such as by email or survey delivery.
customer relationship management.

We share your personal data only as necessary for any third party to provide the services as requested or as needed on our behalf. These third parties (and any subcontractors) are subject to strict data processing terms and conditions and are prohibited from utilizing, sharing or retaining your personal data for any purpose other than those for which they have been specifically contracted.

Communicating with You

We may contact you directly or through a third-party service provider regarding products or services you have signed up for or purchased from us, as necessary to deliver transactional or service-related communications.

We may also contact you with offers for additional services we think you’ll find valuable if you give us consent, or where allowed based upon legitimate interests. You don’t need to provide consent as a condition to purchase our goods or services. These contacts may include:

email.
text (SMS) messages.
telephone calls.
automated phone calls or text messages.

If we collect information from you in connection with a co-branded offer, it will be clear at the point of collection who is collecting the information and whose privacy policy applies. In addition, it will describe any options you have with regard to the use and/or sharing of your personal data with a co-branded partner, as well as how to exercise those options.

Where Transcend Consultancy Group discloses your personal information to its agents or sub-contractors for these purposes, the agent or sub-contractor in question will be obligated to use that personal information in accordance with the terms of this Privacy Statement.

In addition to the disclosures reasonably necessary for the purposes identified above, Transcend Consultancy Group may disclose your personal information to the extent that it is required to do so by law; in connection with any legal proceedings or prospective legal proceedings; when necessary to enforce our terms of service or any other agreement between you and the Company; and in order to establish, exercise or defend its legal rights. For such purposes, we may disclose your personal information to a lawyer or collection agency when necessary.

We may provide your information to any successor in interest in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Company’s asserts and/or business.

Visitors’ GDPR Rights

If you are within the European Union, you are entitled to certain information and have certain rights under the General Data Protection Regulation. Those rights are listed below:

We will retain any information you choose to provide to us until the earliest of: (a) your request to us to delete the information, (b) our decision to cease using our existing data providers, or (c) the Company’s decision that the value of retaining the data is outweighed by the costs of retaining it.

You have the right to request access to your data that the Company stores and the right either to rectify or to erase your personal data.

You have the right to seek restrictions on the processing of your data.

You have the right to object to the processing of your data and the right to the portability of your data.

To the extent that you provided consent for the Company’s processing of your personal data, you have the right to withdraw that consent at any time, without affecting the lawfulness of processing based upon consent that occurred prior to your withdrawal of consent.

You have the right to lodge a complaint with a supervisory authority that has jurisdiction over issues related to the General Data Protection Regulation.

We require only the information that is required to enter into a contract with you. We will not require you to provide consent for any unnecessary processing as a condition of entering into a contract with us.

Updating This Statement

Transcend Consultancy Group may update this Privacy Statement by posting a new version on this website. The date the Privacy Statement was last revised is identified at the bottom of the page. You are responsible for periodically visiting our Website and this Privacy Statement to check for any changes.

Other Websites

This website contains links to other websites.

Contact Us

Transcend Consultancy Group welcomes your questions or comments regarding this Privacy Statement and/or the Company’s treatment of your personal information. Please write to:

Transcend Consultancy Group

571 Lancaster Blvd.
Moss Beach, CA 94038
Email Address: solutions@TranscendCG.com

Effective as of May 9, 2018